Frequently Asked Questions

why indiashopi? How do I cancel the order, I have placed? How do I create a Return Request? I have created a Return request. When will the product be picked up? I have created a Return request. When will I get the refund? Where should I self-ship the R.

How do I cancel the order, I have placed?

Order can be canceled till the same is out for delivery. Note: This may not be applicable for certain logistics partner. You would see an option to cancel within 'My Orders' section under the main menu of your App/Website/M-site then select the item or order you want to cancel.

How do I create a Return Request?

You can create a Return in three simple steps

• Tap on MyOrders
• Choose the item to be Returned
• Enter details requested and create a return request

I have created a Return request. When will I get the refund?

Refund will be initiated upon successful pickup as per the Returns Policy. The refund amount is expected to reflect in the customer account within the following timelines:

• NEFT - 1 to 3 business days post refund initiation
• Myntra Credit - Instant
• Online Refund – 7 to 10 days post refund initiation, depending on your bank partner
• “PhonePe wallet” – Instant