Easy exchange and return product within 7 day's
place you order by entering your pincode
keep all the barcodes and packing with all together.
Refund will be initiated within working 7 days
we aim to satisfy our you's needs regarding product exchange, return & refund. we sell only genuine quality & popular brands products on our store. Our exchange, return & refund policy is made to keep our valuable yous happy with our service. Hence, we have an easy transparent procedure for it our yous can use this policy within 7days of delivery. However, we wish that you do not need to use the policy as far as possible but we do understand that under unforeseen conditions it is necessary to exchange/return the product.
=> our order processing executive will pack same product & same size only as you placed order on our store, however if delivered product size does not fit to the you, then you can easily raise request for exchange by login to our website indiashopi.com, go to my orders, select order & click return button then select reason as size issue then you have to select size for replacement & click submit button.
Once you submitted exchange request, then our support executive will arrange pickup for your order within 24-48hrs of request.
note: - product should be unwashed, unused with proper tags & original packing as delivered, if your
return order does not meet this above given conditions then your order can’t be processed for exchange
request & your order will sent back return to picked up address.
once order is picked up from you within 15days we deliver new replacement of same product, Incase replacement size is not Available in-stock then you will get Full refund for the product into your indiashopi wallet which you can use in next purchase. No other product can be changed behalf returned order.
*As per your request if you want refund into your bank account or card then shipping charges of returned product will be debited from refundable amount before refund initiate by us.
=> yes, you can return it for this issue.
our experts always check quality of the product should be superior at best price before it goes listing on our website because we don’t want any customer should face issue with quality & use this option for return as far.
incase if you face this issue then you have to submit return request within 7days of delivery by login to our website indiashopi.com go to my orders, select order & click return button, then you have to select reason for return as product quality is not good or product does not matched my expectations once select it then click submit button.
Within 24-48hrs our support executive will initiate return pickup from your location, once order is picked up from you & delivered to us. then will notify you & will initiate full refund for the product into your indiashopi wallet which you use in next purchase. No other product can be changed behalf returned order.
*As per your request if you want refund into your bank account or card then shipping charges of returned product will be debited from refundable amount before refund initiate by us.
=>before packing your order our executive always check that product should be in proper size as you
placed order with No such defects to deliver you.
Then also if you received wrong / defective product by mistakenly
Step 1. you need to make parcel opening video to us proof as its compulsory to raise complaint against for this inconvenience if happens.
Step 2.contact our support team within 7days of delivery, also you have to share us parcel opening video with mentioning order id on given whatsApp number: 9158367147
once our support team investigate this issue, if we find that product delivered was wrong / defective then our executive will arrange pickup for your order within 24-48hrs.
if same product is available in-stock then will delivered the new replacement within maximum 15days, incase product is out of stock then will notify you & initiate full refund to the you on the same transaction, if you ordered as cash on delivery then you have to provide us bank details to initiate refund once order is picked up from you & delivered to us.
=>full refund can be given into bank account or card only for if you received wrong / damaged product. => Rest Any issues if you returned the order expect wrong / damaged product then full refund can be given in indiashopi wallet only to use wallet amount in next purchase, incase if you request the refund should be initiate into your bank account or card then shipping charges will be debited from refundable amount.
=>before initiating refund into indiashopi wallet our support executive always confirms from you because refunded amount in your indiashopi wallet is non-refundable until you use wallet amount in your next purchase.
